gno.law

Chen v. Bank of America CA4/1

California Court of Appeal · D064958 · 2014-08-18 · Unpublished

Proceeding
appeal from a judgment
Trial court
Superior Court of San Diego County · No. 37-2010-00054105-CU-OR-NC
Trial judge
Robert P. Dahlquist
Outcome
affirmed — Affirmed.
Area
civil
Panel
Judith D. McConnell (author), Richard D. Huffman, Sr., Gilbert Nares

Analysis

A model's reading — qwen3.8-27b, prompt v1, 2026-10-13T06:35Z · confidence high

The trial court affirmed a judgment for Bank of America after denying Chen's motions to amend her complaint and for summary adjudication, and instructing the jury on invasion of privacy based on her approved instructions. The Court of Appeal affirmed, finding no abuse of discretion in the denials and holding that Chen forfeited her claims regarding the summary adjudication procedure and jury instructions.

Ruling reviewedStandardThe courtThe model
Denial of leave to file a third amended complaint
“We presume the court's findings are supported by the record (Fair v. Bakhtiari (2011) 195 Cal.App.4th 1135, 1148-1149), and Chen has not identified any record evidence undermining them.”
abuse of discretionnot reachedagree with court
The appellate court affirmed the trial court's denial, finding that Chen failed to show she acted diligently in seeking to add new causes of action nearly three years after filing, which would have necessitated a trial continuance. The court applied the standard that a party seeking leave to amend must show diligence if it would require further trial preparation, citing Davies v. Symmes and Roemer v. Retail Credit Co. to support the conclusion that the trial court did not abuse its discretion.
Denial of application for order shortening time to add prayer for punitive damages
“As the record is silent as to why the court denied the application, we presume the court's decision was correct absent an affirmative showing to the contrary, which Chen has not made. (Denham v. Superior Court of Los Angeles County (1970) 2 Cal.3d 557, 564.)”
abuse of discretionnot reachedagree with court
The appellate court rejected the contention on multiple grounds: first, applying the Denham presumption because the record was silent on the trial court's reasons; second, finding forfeiture because Chen agreed in the trial readiness report that punitive damages were no longer at issue; and third, finding no prejudice under the Watson standard because the jury found against her on the underlying claim. The court correctly identified that the trial court denied an application for OSTA, not the motion itself, and that Chen's subsequent agreement constituted forfeiture.
Granting of motion for summary adjudication
“We conclude Chen has forfeited this claim of error by failing to object on this basis below. (Avalos v. Perez (2011) 196 Cal.App.4th 773, 776-777.)”
de novonot reachedagree with court
The appellate court held that Chen forfeited her argument regarding the bank's failure to comply with Code of Civil Procedure section 437c, subdivision (s) by failing to object below. The court further noted that even if not forfeited, the argument lacked merit because the motion disposed of entire causes of action, to which the specific subdivision regarding partial adjudication did not apply. The court correctly applied the forfeiture doctrine and the statutory scope of section 437c, subdivision (s).
Jury instruction on invasion of privacy
“However, by expressly approving the instruction and not requesting any additional instructions, Chen has forfeited this contention. (Metcalf v. County of San Joaquin (2008) 42 Cal.4th 1121, 1130.)”
de novonot reachedagree with court
The appellate court held that Chen forfeited her claim of instructional error by expressly approving the CACI 1800 instruction and failing to request additional or qualifying instructions. The court cited Metcalf v. County of San Joaquin for the proposition that a party must request different instructions to preserve the error for appeal. The court correctly applied the forfeiture rule for jury instructions in civil cases.

Authorities

  • relied: Branick v. Downey Savings & Loan Assn. (2006) 39 Cal.4th 235 — The exercise of discretion to allow amendment of pleadings will not be disturbed on appeal absent a clear showing of abuse.
  • relied: Fair v. Bakhtiari (2011) 195 Cal.App.4th 1135 — A court's findings are presumed to be supported by the record.
  • relied: Davies v. Symmes (1942) 49 Cal.App.2d 433 — A party seeking leave to amend that would necessitate a trial continuance must show they have acted diligently.
  • relied: Roemer v. Retail Credit Co. (1975) 44 Cal.App.3d 926 — Unwarranted delay in presenting a good amendment may be a valid reason for denial.
  • relied: P&D Consultants, Inc. v. City of Carlsbad (2010) 190 Cal.App.4th 1332 — A court does not abuse its discretion in denying leave to amend where it would require additional discovery and the plaintiff unreasonably delayed.
  • relied: Denham v. Superior Court of Los Angeles County (1970) 2 Cal.3d 557 — A court's decision is presumed correct absent an affirmative showing to the contrary when the record is silent on the reasons.
  • relied: Sperber v. Robinson (1994) 26 Cal.App.4th 736 — A party may forfeit a claim of error by agreeing that the issue is no longer at issue.
  • relied: People v. Watson (1956) 46 Cal.2d 818 — A 'miscarriage of justice' should be declared only when it is reasonably probable that a result more favorable to the appealing party would have been reached in the absence of the error.
  • relied: Conservatorship of Maria B. (2013) 218 Cal.App.4th 514 — The Watson standard applies in civil cases and requires an affirmative showing of prejudice.
  • relied: Avalos v. Perez (2011) 196 Cal.App.4th 773 — A claim of error is forfeited by failing to object below.
  • relied: Metcalf v. County of San Joaquin (2008) 42 Cal.4th 1121 — A party must request additional or qualifying instructions to preserve error for appeal if they approve the given instruction.

The appellate opinion: sound — The opinion is sound because it correctly applies the abuse of discretion standard to the denial of leave to amend, citing appropriate authorities regarding diligence and delay. It also correctly applies the forfeiture doctrine to the summary adjudication and jury instruction claims, noting that Chen failed to object below or request different instructions.

How this analysis was made · dispute it

unusual disposition

A model's reading — claude-fable-5-1, prompt v1, 2026-10-13T04:31Z · confidence low

The San Diego Superior Court denied Chen leave to file a third amended complaint, denied her ex parte application for an order shortening time to seek a punitive damages prayer, granted Bank of America summary adjudication on her breach of contract and implied covenant claims, and entered judgment for the bank after a jury verdict on invasion of privacy and a section 631.8 judgment on the section 17500 claim. The Court of Appeal affirmed, holding the denial of leave to amend was within the court's discretion, the punitive damages and section 437c(s) claims were unsupported or forfeited and nonprejudicial, and the instructional challenge was forfeited by Chen's express approval of CACI 1800.

Ruling reviewedStandardThe courtThe model
Denial of motion for leave to file a third amended complaint adding TCPA, FDCPA, and emotional distress claims
“As Chen has not shown she acted diligently in this case, we conclude she has not established the court clearly abused its discretion in denying her leave to file a third amended complaint.”
abuse of discretioncorrectagree with court
Leave sought nearly three years into the case, would have required a trial continuance and further discovery, and the trial court found the facts were not newly discovered with no adequate explanation for delay. Under Code of Civil Procedure section 473(a)(1) and Branick, P&D Consultants, and Roemer, unexcused delay causing prejudice supports denial; Chen identified no record evidence undermining the findings.
Denial without prejudice of ex parte application for order shortening time to hear motion to add punitive damages prayer
“the court actually denied an application for an order shortening time to bring the motion, not the motion itself.”
unclearcorrectagree with court
The record was silent on the reasons for denial, so Denham's presumption of correctness applies; Chen never renewed the motion and stipulated in the trial readiness report that punitive damages were no longer at issue, supporting forfeiture; and because the jury rejected the only underlying tort claim, no miscarriage of justice under article VI, section 13 and Watson could be shown. Each independent ground is well supported.
Grant of summary adjudication of breach of contract and implied covenant causes of action without compliance with Code of Civil Procedure section 437c, subdivision (s)
“the bank's motion for summary adjudication sought to and did dispose of entire causes of action, not parts of them.”
de novocorrectagree with court
Chen did not object below, forfeiting the argument under Avalos; on the merits, subdivision (s) applies only to motions on legal issues that do not completely dispose of a cause of action, and the bank's motion disposed of two entire causes of action, so the stipulation and prior-order requirements were inapplicable. The statutory reading is plainly correct.
Giving of CACI 1800 intrusion into private affairs instruction framed around calls to Chen's cell phone about her home loan
“by expressly approving the instruction and not requesting any additional instructions, Chen has forfeited this contention.”
de novocorrectagree with court
Chen agreed to the instruction in the joint trial readiness report and expressly stated no objection at the instruction conference; under Metcalf a civil party who does not request a more specific or qualifying instruction cannot complain on appeal that a legally correct instruction was incomplete or too general. The court could also have invoked invited error, but the forfeiture rationale is sufficient and correct.

Authorities

  • relied: Branick v. Downey Savings & Loan Assn. (2006) 39 Cal.4th 235 — Trial court's exercise of discretion on leave to amend will not be disturbed absent a clear showing of abuse; the discretion is the trial court's, not the reviewing court's.
  • relied: Fair v. Bakhtiari (2011) 195 Cal.App.4th 1135 — Appellate court presumes the trial court's findings are supported by the record absent a contrary showing.
  • relied: Davies v. Symmes (1942) 49 Cal.App.2d 433 — Where amendment would require a trial continuance, the moving party must show diligence or denial of leave is not an abuse of discretion.
  • relied: Roemer v. Retail Credit Co. (1975) 44 Cal.App.3d 926 — Unwarranted delay in presenting a proposed amendment may of itself be a valid reason for denying leave to amend.
  • relied: P&D Consultants, Inc. v. City of Carlsbad (2010) 190 Cal.App.4th 1332 — No abuse of discretion in denying leave to add causes of action where amendment would require additional discovery and motions and plaintiff unreasonably delayed.
  • relied: Denham v. Superior Court (1970) 2 Cal.3d 557 — A judgment or order is presumed correct and the appellant must affirmatively show error.
  • relied: Sperber v. Robinson (1994) 26 Cal.App.4th 736 — A party who fails to pursue a matter below or acquiesces in its resolution forfeits the claim of error on appeal.
  • relied: People v. Watson (1956) 46 Cal.2d 818 — Miscarriage of justice requires a reasonable probability of a more favorable result absent the error.
  • relied: Conservatorship of Maria B. (2013) 218 Cal.App.4th 514 — Watson harmless error standard applies in civil cases and appellant bears the burden of affirmatively showing prejudice under article VI, section 13.
  • relied: Avalos v. Perez (2011) 196 Cal.App.4th 773 — Failure to object in the trial court forfeits a claim of error on appeal.
  • relied: Metcalf v. County of San Joaquin (2008) 42 Cal.4th 1121 — In a civil case a party who fails to request additional or qualifying instructions may not argue on appeal that the court should have instructed differently.

The appellate opinion: sound — The opinion addresses each of Chen's four contentions with the correct standards and controlling authority, including the abuse of discretion standard for leave to amend, presumption of correctness, forfeiture, the constitutional harmless error standard, and the plain text of section 437c(s). Its alternative holdings are independently sufficient, and the instructional ruling could have rested as well on invited error given Chen's express approval, but that omission does not affect the result.

How this analysis was made · dispute it

Opinion

Filed 8/18/14 Chen v. Bank of America CA4/1 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

COURT OF APPEAL, FOURTH APPELLATE DISTRICT

DIVISION ONE

STATE OF CALIFORNIA

NENG-GUIN CHEN, D064958

Plaintiff and Appellant, v. (Super. Ct. No. 37-2010-00054105- CU-OR-NC) BANK OF AMERICA CORPORATION, N.A., Defendant and Respondent.

APPEAL from a judgment of the Superior Court of San Diego County, Robert P.

Dahlquist, Judge. Affirmed.

Neng-Guin Chen, in pro. per., for Plaintiff and Appellant.

Bryan Cave, Stuart W. Price, Angela Buenaventura and Sarah Samuelson for Defendant and Respondent. INTRODUCTION Neng-Guin Chen appeals a judgment in favor of Bank of America, N.A. (bank) on claims related to the bank's loan collection efforts and its denial of a second loan modification. She contends the trial court erred by denying her leave to file a third amended complaint, by denying her leave to amend her second amended complaint to include a prayer for punitive damages, by granting the bank's motion for summary adjudication of two causes of action without requiring the bank to comply with Code of Civil Procedure section 437c, subdivision (s), and by erroneously instructing the jury on the requirements for her to establish her invasion of privacy claim. We conclude there is no merit to any of these contentions and affirm the judgment.

BACKGROUND

In November 2005 Chen, a real estate broker, refinanced a residential property with an adjustable rate loan through the bank's predecessor, Countrywide Home Loans, Inc. (Countrywide). The loan had an initial interest rate of 2.875 percent. Beginning in June 2006, the interest rate adjusted every six months to the London Interbank Offered Rate plus 1.875 percent. The loan had a maximum interest rate of 8.875 percent.

Effective March 2009 Chen and Countrywide entered into a loan modification agreement. Under the terms of the agreement, the modified loan had an initial fixed interest rate of 4.5 percent and Chen was to make interest-only payments from June 2009 through May 2012. The interest rate would then increase to 5.6 percent and Chen was to begin paying both the principal and interest.

2 In November 2009 Chen stopped making payments on the modified loan. By then, interest rates had dropped to the point the interest rate on her modified loan was higher than the interest rate on her prior loan would have been. Chen asked to modify her loan again; however, the bank declined her request.

In April 2010 Chen sued the bank, alleging causes of action for: (1) violation of the stipulated judgment and injunction in People v. Countrywide Financial Corp., et al., (Super. Ct. L.A. County, N.W. Dist., 2008, No. LC083076); (2) violation of Business and Professions Code sections 17200 and 17500; (3) injunctive relief; and (4)

misrepresentation and fraud. Essentially, Chen sought to rescind the loan modification agreement, the note, and the deed of trust, and to enjoin foreclosure.

The bank demurred to the complaint. The court sustained the demurrer without leave to amend as to the first cause of action and with leave to amend as to the remaining causes of action.

In October 2010 Chen filed a first amended complaint alleging eight causes of action: (1) breach of contract; (2) breach of the implied covenant of good faith and fair dealing; (3) unfair debt collection practices under the Rosenthal Fair Debt Collection Practices Act (Civ. Code, § 1788 et seq.) (Rosenthal Act); (4) invasion of privacy; (5)

violation of Business and Professions Code section 17500; (6) violation of Business and Professions Code section 17200; (7) intentional misrepresentation; and (8) fraud. In addition to continuing to challenge her modified loan, Chen's first amended complaint alleged the bank violated her privacy by repeatedly attempting to contact her by calling 3 her cell phone and violated Business and Professions Code section 17500 through false advertisements about the bank's National Homeownership Retention Program.

The bank demurred to the first amended complaint. In January 2011 the court sustained the demurrer without leave to amend as to the third and sixth causes of action, finding the Rosenthal Act did not apply to residential mortgage loans. The court sustained the demurrer with leave to amend as to the remaining causes of action, finding various pleading deficiencies. The court also granted the bank's companion motion to strike Chen's prayer for punitive damages.

The same month Chen filed a second amended complaint, alleging causes of action for: (1) breach of contract; (2) breach of the implied covenant of good faith and fair dealing; (3) invasion of privacy; (4) violation of Business and Professions Code section 17500; (5) violation of Business and Professions Code section 17200, and (6)

fraud. Chen principally sought a new loan modification, injunctive relief from foreclosure pending the new loan modification, rescission of her note and deed of trust, and $100,000 in damages. She also once again sought punitive damages.

The bank demurred to the second amended complaint. It also moved to strike the prayer for punitive damages, which Chen did not oppose. The court overruled the demurrer as to the first four causes of action, sustained the demurrer without leave to amend as to the fifth and sixth causes of action, and granted the motion to strike. The court subsequently set a March 2013 trial date. The parties later stipulated to continuing the trial date to July 2013.

4 Meanwhile, in February 2013 Chen moved for leave to file a third amended complaint to add causes of action for violation of the Telephone Consumer Protection Act of 1991 (47 U.S.C. § 227 et seq.) and the federal Fair Debt Collection Practices Act (15 U.S.C. § 1692 et seq.) as well as for intentional and negligent infliction of emotional distress. The proposed complaint again sought punitive damages. In April, the court denied the motion, finding it to be untimely because the court was not persuaded the factual basis for the new claims had only recently been discovered or that there was a valid reason for Chen to have waited nearly three years before seeking to assert the new claims. The court also found allowing Chen to file the third amended complaint would necessitate a further continuance of the trial date to accommodate additional motions and discovery.

Around the same time the court denied Chen's motion for leave to file a third amended complaint, the bank filed a motion for summary adjudication of the breach of contract and breach of covenant causes of action in Chen's second amended complaint.

In July 2013 the court granted the bank's motion, finding the bank had established it had not breached either its contractual obligations or the covenant of good faith and fair dealing in the manner Chen claimed and she had not raised a triable issue of material fact on this point. The court also found she could not prevail on these causes of action because the bank established she had not fulfilled her own contractual obligations and she had not raised a triable issue of material fact on this point either.

Approximately two weeks before the scheduled trial date and a few days before the court ruled on the bank's summary adjudication motion, Chen applied ex parte for an 5 order shortening time for the court to hear a motion for leave to amend her second amended complaint to add a prayer for punitive damages. The court denied the application without prejudice.

The court later continued the trial date to mid-September 2013. At that time, the parties submitted a joint trial readiness conference report, acknowledging punitive damages were no longer at issue and the only remaining causes of action were for invasion of privacy and violation of Business and Professions Code section 17500. The report also listed the agreed upon jury instructions, which included the CACI 1800 instruction for intrusion into private affairs. During a subsequent pre-trial conference on jury instructions and other matters, Chen expressly stated she had no objection to the version of the CACI 1800 instruction the court intended to use.

The court conducted a jury trial on Chen's invasion of privacy cause of action and the jury returned a verdict in the bank's favor. While the jury was deliberating, the court conducted a bench trial on Chen's claim for violation of Business and Professions Code section 17500. After Chen presented her case, the bank moved for judgment under Code of Civil Procedure section 631.8. The court granted the motion and subsequently entered judgment for the bank.

DISCUSSION

I

Denial of Leave to File a Third Amended Complaint Chen first contends the court erred by denying her motion for leave to file a third amended complaint. Chen has not established any such error.

6 "The court may . . . in its discretion, after notice to the adverse party, allow, upon any terms as may be just, an amendment to any pleading . . . ." (Code Civ. Proc., § 473, subd. (a)(1).) " ' " . . . The exercise of that discretion will not be disturbed on appeal absent a clear showing of abuse. More importantly, the discretion to be exercised is that of the trial court, not that of the reviewing court. Thus, even if the reviewing court might have ruled otherwise in the first instance, the trial court's order will yet not be reversed unless, as a matter of law, it is not supported by the record." ' " (Branick v. Downey Savings & Loan Assn. (2006) 39 Cal.4th 235, 242.)

Here, the record shows Chen sought leave to file a third amended complaint nearly three years after commencing this action. The proposed complaint alleged several new causes of action even though the court had already given her multiple opportunities to state her claims against the bank. The court found allowing leave to amend would necessitate a continuance of the trial date to accommodate additional discovery and motions. The court also found the factual basis for the new causes of action was not newly discovered and Chen had not otherwise satisfactorily explained her delay in seeking leave to amend. We presume the court's findings are supported by the record (Fair v. Bakhtiari (2011) 195 Cal.App.4th 1135, 1148-1149), and Chen has not identified any record evidence undermining them.

When the granting of leave to amend would necessitate a trial continuance to allow for further trial preparation, the party seeking leave to amend must show he or she has acted diligently. If the party does not make such a showing, a court does not abuse its discretion in denying leave to amend. (Davies v. Symmes (1942) 49 Cal.App.2d 433, 7 444; see Roemer v. Retail Credit Co. (1975) 44 Cal.App.3d 926, 939-940 ["even if a good amendment is proposed in proper form, unwarranted delay in presenting it mayof itselfbe a valid reason for denial"].) As Chen has not shown she acted diligently in this case, we conclude she has not established the court clearly abused its discretion in denying her leave to file a third amended complaint. (P&D Consultants, Inc. v. City of Carlsbad (2010) 190 Cal.App.4th 1332, 1345 [court did not abuse its discretion in denying leave to amend a complaint to add causes of action where granting leave to amend would have required additional discovery and pretrial motions, and plaintiff unreasonably delayed seeking leave to amend].)

II

Denial of Leave to Add Prayer for Punitive Damages to Second Amended Complaint Chen next contends the court erred by denying her leave to add a prayer for punitive damages to her second amended complaint. We reject this contention for several reasons.

First, despite Chen's characterization of the court's action as the denial of a motion for leave to amend, the court actually denied an application for an order shortening time to bring the motion, not the motion itself. As the record is silent as to why the court denied the application, we presume the court's decision was correct absent an affirmative showing to the contrary, which Chen has not made. (Denham v. Superior Court of Los Angeles County (1970) 2 Cal.3d 557, 564.)

8 Second, the court denied the application without prejudice and Chen never made any further attempt to revisit the matter. Instead, in the joint trial readiness conference report, she agreed punitive damages were no longer an issue in the case. Consequently, she has arguably forfeited this claim of error. (See Sperber v. Robinson (1994) 26 Cal.App.4th 736, 742-743.)

Finally, even if we assume the court had actually denied her motion and she had not forfeited the claimed error, she has not established the claimed error prejudiced her.

"California's Constitution provides, 'No judgment shall be set aside, or new trial granted, in any cause, on the ground of misdirection of the jury, or of the improper admission or rejection of evidence, or for any error as to any matter of pleading, or for any error as to any matter of procedure, unless, after an examination of the entire cause, including the evidence, the court shall be of the opinion that the error complained of has resulted in a miscarriage of justice.' (Cal. Const., art. VI, § 13; see Code Civ. Proc., § 475.)

" ' "The effect of this [constitutional] provision is to eliminate any presumption of injury from error, and to require that the appellate court examine the evidence to determine whether the error did in fact prejudice the [appellant]. Thus, reversible error is a relative concept, and whether a slight or gross error is ground for reversal depends on the circumstances in each case." [Citation.] [¶] The phrase "miscarriage of justice" has a settled meaning in our law, having been explained in the seminal case of People v. Watson (1956) 46 Cal.2d 818 (Watson). Thus, "a 'miscarriage of justice' should be declared only when the court, 'after an examination of the entire cause, including the evidence,' is of the 'opinion' that it is reasonably probable that a result more favorable to 9 the appealing party would have been reached in the absence of the error." [Citation.]

"We have made clear that a 'probability' in this context does not mean more likely than not, but merely a reasonable chance, more than an abstract possibility." [Citation.]' [Citation.]

"The Watson standard applies in both criminal and civil cases, and requires appellate courts to 'examine "each individual case to determine whether prejudice actually occurred in light of the entire record." [Citations].' [Citation.] Under this standard, the appellant bears the burden to make an 'affirmative showing' the trial court committed error that resulted in a miscarriage of justice." (Conservatorship of Maria B.

(2013) 218 Cal.App.4th 514, 532-533.)

In this case, Chen sought leave to add a prayer for punitive damages in connection with her invasion of privacy cause of action. Since the jury found squarely against Chen on this cause of action and, for the reasons explained in part IV, post, Chen cannot establish the court committed instructional error as to this cause of action, Chen has not shown the exclusion of a prayer for punitive damages resulted in a miscarriage of justice.

III

Motion for Summary Adjudication Chen further contends the court erred by granting the bank's motion for summary adjudication despite the bank's failure to comply with Code of Civil Procedure section 437c, subdivision (s). This subdivision permits a party to "move for summary adjudication of a legal issue . . . that does not completely dispose of a cause of action . . . [¶] upon the stipulation of the parties whose claims or defenses are put at issue 10 by the motion and a prior determination and order by the court that the motion will further the interests of judicial economy, by reducing the time to be consumed in trial, or significantly increase the ability of the parties to resolve the case by settlement."

(Civ. Proc. Code, § 437c, subds. (s)(1) & (2).)

We conclude Chen has forfeited this claim of error by failing to object on this basis below. (Avalos v. Perez (2011) 196 Cal.App.4th 773, 776-777.) Even if Chen had not forfeited this claim of error, we conclude it lacks merit because the bank's motion for summary adjudication sought to and did dispose of entire causes of action, not parts of them. Accordingly, Code of Civil Procedure section 437c, subdivision (s), did not apply to the bank's motion.

IV

Invasion of Privacy Jury Instruction

A

Chen's final contention relates to the jury instruction for her invasion of privacy cause of action. With Chen's express approval, the court instructed the jury, "[Chen]

claims in this case that [the bank] violated her right to privacy. To establish this claim, [Chen] must prove all of the following: [¶] One, that [Chen] had a reasonable expectation of privacy in connection with receiving phone calls on her cell phone from [the bank] regarding her home loan; [¶] Two, that [the bank] intentionally intruded by calling [Chen] on her cell phone regarding her home loan; [¶] Three, that [the bank's]

phone intrusion would be highly offensive to a reasonable person; [¶] Four, that [Chen]

11 was harmed; [¶] And, five, that [the bank's] conduct was a substantial factor in causing [Chen's] harm.

"In deciding whether [Chen] has a reasonableor had a reasonable expectation of privacy, you should consider, among other factors, the following: The identity of [the bank], the extent to which other persons had access to [Chen's] cell phone, and the means by which the intrusion occurred. [¶] In deciding whether an intrusion is highly offensive to a reasonable person, you should consider, among other factors, the following: The circumstances surrounding the intrusion, [the bank's] motives and goals, the setting in which the intrusion occurred, how much privacy [Chen] could expect in that setting, and whether the intrusion was objectively reasonable to an ordinary person."

B

Notwithstanding her express approval of the instruction, Chen now contends the court prejudicially erred in giving it because it misstated her claim. Specifically, she contends the instruction required the jury to determine whether the bank invaded her privacy by calling her cell phone about her home loan when her true claim was that the bank invaded her privacy by disrupting her workplace with repeated calls to her cell phone while she was trying to talk with and show properties to her clients.

However, by expressly approving the instruction and not requesting any additional instructions, Chen has forfeited this contention. (Metcalf v. County of San Joaquin (2008) 42 Cal.4th 1121, 1130.) " ' " 'In a civil case, each of the parties must propose complete and comprehensive instructions in accordance with his theory of the litigation;

if the parties do not do so, the court has no duty to instruct on its own motion.' 12 [Citations.]" [Citation.] Neither a trial court nor a reviewing court in a civil action is obligated to seek out theories plaintiff might have advanced, or to articulate for him that which he has left unspoken.' [Citation] . . . Where, as here, "the court gives an instruction correct in law, but the party complains that it is too general, lacks clarity, or is incomplete, he must request the additional or qualifying instruction in order to have the error reviewed." [Citations.]' [Citation.] [Chen's] failure to request any different instructions means [she] may not argue on appeal the trial court should have instructed differently." (Id. at pp. 1130-1131.)

DISPOSITION

The judgment is affirmed. Respondent is awarded its appeal costs.

MCCONNELL, P. J.

WE CONCUR:

HUFFMAN, J.

NARES, J.

Cites, in this corpus