Stow v. B-East CA4/1
- Proceeding
- appeal from a judgment
- Trial court
- Superior Court of San Diego County · No. 37-2023-00005794-CU-NP-CTL
- Trial judge
- Kenneth J. Medel
- Outcome
- affirmed — Affirmed.
- Area
- civil
- Panel
- Michele M. Castillo (author), Judith D. McConnell, Truc T. Do
Analysis
The trial court denied B-East’s petition to compel arbitration, ruling that B-East failed to prove the decedent signed the agreement and that the non-signatory respondents were not bound to arbitrate their individual wrongful death claims. The Court of Appeal affirmed, finding the trial court’s factual findings supported by substantial evidence and correctly applying the law regarding the burden of proof for electronic signatures and the binding effect of arbitration agreements on non-signatories.
| Ruling reviewed | Standard | The court | The model |
|---|---|---|---|
Denial of petition to compel arbitration based on failure to prove decedent signed the agreement“B-East failed to carry its burden, as the trial court ruled the moving papers did not show decedent signed the agreement given the issues with the date and lack of support in Rivera’s declaration.” | de novo | correct | agree with court The appellate court correctly applied the standard from Juen v. Alain Pinel Realtors, Inc., which requires that the appellant's evidence be uncontradicted and unimpeached to overturn a trial court's finding on a motion to compel arbitration. Because the respondents provided evidence contradicting the date and location of the signature, and B-East failed to provide specific evidence of the security procedures or uniqueness of the electronic signature as required by Fabian v. Renovate America, Inc., the trial court's denial was supported by substantial evidence and not erroneous as a matter of law. |
Denial of petition to compel arbitration for respondents' individual wrongful death claims“Because there was no valid arbitration agreement between decedent and B-East, decedent could not have bound Respondents to arbitrate their wrongful death claims.” | de novo | correct | agree with court The court correctly applied the general rule from Daniels v. Sunrise Senior Living, Inc. that non-signatories cannot be compelled to arbitrate. It properly noted that the exception under the Medical Injury Compensation Reform Act (MICRA) as interpreted in Ruiz v. Podolsky requires a valid underlying arbitration agreement. Since the court had already determined the agreement was not validly signed by the decedent, the exception did not apply, and the respondents were not bound. |
Authorities
- relied: Carlson v. Home Team Pest Defense, Inc. (2015) 239 Cal.App.4th 619 — Establishes that no uniform standard of review governs the evaluation of an order denying a motion to compel arbitration, distinguishing between de novo review for legal issues and substantial evidence review for factual issues.
- relied: Juen v. Alain Pinel Realtors, Inc. (2019) 32 Cal.App.5th 972 — When a trial court denies a motion to compel arbitration based on the petitioner's failure to carry its burden of proof, the reviewing court determines if that finding is erroneous as a matter of law, requiring the appellant's evidence to be uncontradicted and unimpeached.
- relied: Espejo v. Southern California Permanente Medical Group (2016) 246 Cal.App.4th 1047 — The petitioner bears the burden of proving the existence of an arbitration agreement by a preponderance of the evidence; if the opposing party raises a defense, the burden shifts back to the petitioner to establish the authenticity of the agreement.
- relied: Trinity v. Life Ins. Co. of North America (2022) 78 Cal.App.5th 1111 — An appellate court may not reweigh the evidence when reviewing a trial court's factual determinations in the context of a motion to compel arbitration.
- relied: Fabian v. Renovate America, Inc. (2019) 42 Cal.App.5th 1062 — To attribute an electronic signature to a person, a party must establish that the person could have only placed the signature, often by showing the efficacy of security procedures or the uniqueness of the signature.
- relied: Ruiz v. Moss Bros. Auto Group, Inc. (2014) 232 Cal.App.4th 836 — It is not sufficient to summarily assert that a person signed a binding agreement; specific evidence is required to establish authenticity.
- relied: Daniels v. Sunrise Senior Living, Inc. (2013) 212 Cal.App.4th 674 — Generally, a party cannot be compelled to arbitrate a dispute it has not agreed to resolve by arbitration.
- relied: Ruiz v. Podolsky (2010) 50 Cal.4th 838 — California’s Medical Injury Compensation Reform Act creates a limited exception allowing a patient to bind heirs to arbitrate wrongful death claims, provided there is a valid arbitration agreement.
- relied: Hearden v. Windsor Redding Care Center, LLC (2024) 103 Cal.App.5th 1010 — If there is no valid arbitration agreement, the heirs cannot be bound to arbitrate wrongful death claims under the MICRA exception.
The appellate opinion: sound — The opinion is sound because it correctly identifies the shifting burden of proof for electronic signatures and applies the 'uncontradicted and unimpeached' standard from Juen to affirm the trial court's factual findings. It also correctly applies the legal principle that the MICRA exception for binding heirs requires a valid underlying agreement, which was not established here.
How this analysis was made · dispute it
unusual dispositionThe San Diego Superior Court denied nursing facility B-East, LLC's petition to compel arbitration, finding B-East failed to prove decedent Charles Stow, Jr. signed the electronic arbitration agreement and that his successors in interest, as nonsignatories, could not be compelled to arbitrate their individual wrongful death claims. The Court of Appeal, in a memorandum opinion, affirmed, holding B-East's evidence was contradicted and not of such weight as to compel a finding of authenticity as a matter of law, and that without a valid agreement the heirs could not be bound under the Ruiz v. Podolsky exception.
| Ruling reviewed | Standard | The court | The model |
|---|---|---|---|
Denial of petition to compel arbitration on the ground B-East failed to carry its burden of proving decedent electronically signed the arbitration agreement.“Nor was B-East’s evidence of such character and weight as to compel a finding in its favor.” | substantial evidence | correct | agree with court The court applied the failure-of-proof variant of deferential review from Juen: where the trier of fact finds the party with the burden did not carry it, the appellant must show its evidence was uncontradicted and compelled a contrary finding. B-East's evidence (Rivera's declaration and deposition) was contradicted by evidence that decedent was hospitalized and not at the facility on June 15, 2022, and Rivera could not explain the discrepancy. Under Espejo's burden-shifting framework and Fabian/Ruiz v. Moss Bros., a bare assertion that the person signed, without evidence of security procedures or circumstances showing only decedent could have placed the signature, is insufficient. The reasoning tracks the governing authorities and the court properly declined to reweigh evidence. |
Ruling that Respondents, as nonsignatory heirs, could not be compelled to arbitrate their individual wrongful death claims.“Because there was no valid arbitration agreement between decedent and B-East, decedent could not have bound Respondents to arbitrate their wrongful death claims.” | de novo | correct | agree with court The court did not expressly state the standard but treated the issue as one of law following from the authenticity finding. Under Daniels, nonsignatories generally cannot be compelled to arbitrate; Ruiz v. Podolsky permits a patient to bind heirs to arbitrate wrongful death claims under MICRA (Code Civ. Proc. § 1295), but as Hearden holds that exception presupposes a valid agreement by the decedent. Because the trial court's finding that decedent did not sign was upheld, the derivative conclusion as to the heirs necessarily follows. |
Authorities
- relied: Juen v. Alain Pinel Realtors, Inc. (2019) 32 Cal.App.5th 972 — Where the trial court finds the petitioner failed to carry its burden of proof on a motion to compel arbitration, the appellate question is whether the evidence was uncontradicted and unimpeached and of such character and weight as to compel a finding in the appellant's favor as a matter of law.
- relied: Espejo v. Southern California Permanente Medical Group (2016) 246 Cal.App.4th 1047 — Petitioner bears the burden of proving the existence of an arbitration agreement by a preponderance; once the opposing party disputes the signature, the burden shifts back to the petitioner to authenticate it, with the trial court sitting as trier of fact.
- relied: Fabian v. Renovate America, Inc. (2019) 42 Cal.App.5th 1062 — To authenticate an electronic signature under Civil Code section 1633.9, the proponent must show the signature could only have been placed by the person, through security procedures or the circumstances of execution.
- relied: Ruiz v. Moss Bros. Auto Group, Inc. (2014) 232 Cal.App.4th 836 — A summary assertion that a person electronically signed an arbitration agreement, without explanation of how the signature was attributable to that person, is insufficient to authenticate it.
- relied: Trinity v. Life Ins. Co. of North America (2022) 78 Cal.App.5th 1111 — An appellate court may not reweigh evidence resolved by the trial court as trier of fact on a petition to compel arbitration.
- relied: Carlson v. Home Team Pest Defense, Inc. (2015) 239 Cal.App.4th 619 — No uniform standard governs review of an order denying arbitration; legal questions are reviewed de novo and factual determinations for substantial evidence.
- relied: Daniels v. Sunrise Senior Living, Inc. (2013) 212 Cal.App.4th 674 — A party generally cannot be compelled to arbitrate a dispute it has not agreed to arbitrate.
- relied: Ruiz v. Podolsky (2010) 50 Cal.4th 838 — Under MICRA (Code Civ. Proc. § 1295), a patient's arbitration agreement with a health care provider may bind heirs to arbitrate wrongful death claims.
- relied: Hearden v. Windsor Redding Care Center, LLC (2024) 103 Cal.App.5th 1010 — Heirs cannot be bound under the Ruiz v. Podolsky exception where there is no valid arbitration agreement between the decedent and the provider.
- relied: Rybolt v. Riley (2018) 20 Cal.App.5th 864 — An appellate court may decline to consider contentions unsupported by citations to the record under rule 8.204(a)(1)(C).
The appellate opinion: sound — The opinion correctly identifies the failure-of-proof standard of review, applies the Espejo burden-shifting framework and the Fabian/Ruiz v. Moss Bros. authentication requirements to the specific evidentiary conflict (decedent's absence from the facility on the signature date), and properly declines to reweigh evidence. The nonsignatory holding follows directly from the authenticity ruling under Ruiz v. Podolsky and Hearden, and each of B-East's arguments is answered with apposite authority.
Opinion
Filed 3/17/25 Stow v. B-East CA4/1 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.
COURT OF APPEAL, FOURTH APPELLATE DISTRICT
DIVISION ONE
STATE OF CALIFORNIA
CHERYL STOW et al., D083518 Plaintiffs and Respondents, v. (Super. Ct. No. 37-2023- 00005794-CU-NP-CTL) B-EAST, LLC, Defendant and Appellant.
APPEAL from a judgment of the Superior Court of San Diego County, Kenneth J. Medel, Judge. Affirmed. Giovanniello Law Group, Alexander F. Giovanniello and Daniel J. Kim, for Defendant and Appellant. Niddrie Addams Fuller Singh and John S. Addams; Pick Law, Lukas I. Pick, Casey M. Moore; Elder Law & Advocacy and Andrew A. Thompson, for Plaintiffs and Respondents. B-East, LLC—which owns and operates Amaya Springs Healthcare Center, a nursing facility—appeals an order denying its petition to compel arbitration of claims brought by decedent Charles Stow, Jr.’s successors in interest Respondents Cheryl Stow, Richard Stow, and David Stow relating to B-East’s care of decedent. B-East claims on appeal the trial court erred in ruling (1) decedent did not sign an arbitration agreement, because that decision was not supported by substantial evidence; and (2) the arbitration agreement did not bind Respondents as non-signatories. We find this matter appropriately resolved by memorandum opinion (see generally People v. Garcia (2002) 97 Cal.App.4th 847) and affirm. I. As a preliminary matter, rule 8.204(a)(1)(C) of the California Rules of Court states an appellate brief must “[s]upport any reference to a matter in the record by a citation to the volume and page number of the record where the matter appears.” B-East’s near failure to cite the record is grounds to decline to consider its noncompliant contentions (Rybolt v. Riley (2018) 20 Cal.App.5th 864, 868), but in our discretion we overlook this shortcoming and decide this appeal on the merits. On May 8, 2022, decedent was admitted to B-East, a nursing facility in Spring Valley, California, for rehabilitation following ankle surgery. On June 7, decedent was discharged from B-East for hospital care. On June 18, B-East readmitted decedent. Decedent required assistance with basic daily living activities because of the surgery and diabetes. In October, decedent was found unresponsive and was transferred to a hospital for emergency care. Decedent was dehydrated, malnourished, and septic, and he had pressure ulcers. Decedent never recovered, and he passed away. Respondents filed a lawsuit on decedent’s behalf alleging statutory elder abuse (Welf. & Inst. Code, § 15600 et seq.), negligence, and violation of the Patient’s Bill of Rights (Health & Saf. Code, § 1430). Respondents also brought individual wrongful death claims.
2 B-East petitioned to compel arbitration based on an arbitration agreement it claimed decedent electronically signed in-person at its facility on June 15. Respondents disputed decedent signing the agreement because (1) decedent was not in the B-East facility on that date; (2) a declaration by Kathryn Rivera, the B-East employee responsible for obtaining signatures, claimed B-East did not travel outside the B-East facility to obtain signatures and only e-mailed forms to people located outside of the United States; and (3) Rivera could not explain how decedent signed the agreement while in hospital care outside the facility. Respondents further argued the arbitration agreement did not apply to the wrongful death claims brought in their individual capacity because they did not sign the arbitration agreement. In October 2023, the trial court denied B-East’s petition, ruling B-East failed to meet its burden to show decedent signed the arbitration agreement. The court further ruled Respondents could not be compelled to arbitration because they did not sign the agreement. II. B-East claims the trial court erred in denying its petition to compel arbitration because it proved a valid arbitration agreement. We disagree. No uniform standard of review governs the evaluation of an order denying a motion to compel arbitration. (Carlson v. Home Team Pest Defense, Inc. (2015) 239 Cal.App.4th 619, 630.) If a trial court’s order rests on a matter of law, our review is de novo. (Ibid.) If the order is based on a decision of fact, we review for substantial evidence. (Ibid.) When, as here, the court’s order is based on the court finding the petitioner failed to carry its burden of proof, the question for the reviewing court is whether that finding is erroneous as a matter of law. (Juen v. Alain Pinel Realtors, Inc. (2019) 32 Cal.App.5th 972, 978-979.) The question then becomes whether the 3 appellant’s evidence was (1) “uncontradicted and unimpeached” and (2) “of such a character and weight as to leave no room for a judicial determination that it was insufficient to support a finding.” (Id. at p. 979 [cleaned up].) When a petition to compel arbitration is filed and accompanied by prima facie evidence of a written agreement to arbitrate the controversy, the trial court must determine whether the agreement exists and, if any defense to its enforcement is raised, whether it is enforceable. (Espejo v. Southern California Permanente Medical Group (2016) 246 Cal.App.4th 1047, 1057.) Since the existence of the agreement is a statutory prerequisite to granting the petition, the petitioner bears the burden of proving its existence by a preponderance of the evidence. (Ibid.) If the party opposing the petition raises a defense to its enforcement, then that party must prove by a preponderance of the evidence any fact necessary to the defense. (Ibid.) If the opposing party does so, the burden shifts back to the petitioner to establish the authenticity of the agreement. (Id. at p. 1059.) The trial court sits as the trier of fact in weighing the evidence to reach its final determination. (Id. at pp. 1057-1058.) An appellate court may not reweigh the evidence. (Trinity v. Life Ins. Co. of North America (2022) 78 Cal.App.5th 1111, 1124.) An electronic signature is attributable to a person if it was the act of the person. (Civ. Code, § 1633.9(a).) “The act of the person may be shown in any manner, including a showing of the efficacy of any security procedure applied to determine the person to which the electronic . . . signature was attributable” (ibid.), or “by presenting evidence of the contents of the contract in question and the circumstances surrounding the contract’s execution” (Fabian v. Renovate America, Inc. (2019) 42 Cal.App.5th 1062, 1068). It is not sufficient to summarily assert a person signed a binding agreement.
4 (Ruiz v. Moss Bros. Auto Group, Inc. (2014) 232 Cal.App.4th 836, 843-844.) A party must establish the person “could have only” placed the electronic signature rather than someone else. (Fabian, 42 Cal.App.5th at p. 1070.) Here, B-East met its initial burden to show an agreement to arbitrate by attaching a copy of the agreement to its petition, which purportedly bears decedent’s electronic signature dated June 15, 2022. (Espejo, 246 Cal.App.4th at p. 1052.) Respondents, however, met their subsequent burden by raising the defense that decedent did not sign the agreement because (1) he was not in B-East’s facility to sign on June 15 and (2) B-East did not obtain his signature outside of the facility. The burden then shifted back to B-East to prove by a preponderance of the evidence the signature was authentic. (Id. at p. 1059.) Yet B-East failed to carry its burden, as the trial court ruled the moving papers did not show decedent signed the agreement given the issues with the date and lack of support in Rivera’s declaration. While B-East claims the signature is authentic because evidence suggests decedent signed the arbitration agreement, B-East’s evidence was contradicted by the Respondents’ evidence decedent did not sign the agreement. Given the deferential standard of review applicable here, this contradiction alone is reason for us to conclude B-East is not entitled to appellate relief. (Juen, 32 Cal.App.5th at p. 979.) The trial court considered and resolved these conflicts in the evidence, which we may not reweigh. (Trinity, 78 Cal.App.5th at p. 1124.) Nor was B-East’s evidence of such character and weight as to compel a finding in its favor. (Juen, 32 Cal.App.5th at p. 979.) Namely, the evidence did not establish only decedent could have signed the agreement. (Fabian, 42 Cal.App.5th at p. 1070.) B-East relied on Rivera’s declaration claiming decedent signed the agreement on June 15, 2022, but Rivera’s unsupported 5 assertion is insufficient. (Ruiz, 232 Cal.App.4th at pp. 843-844.) B-East also relied on Rivera’s deposition, during which she claimed to remember seeing decedent sign the agreement using an electronic tablet. Rivera stated (1) she was always present when patients signed such agreements, (2) she usually explained to them what arbitration was, and (3) the tablet sometimes recorded the wrong date. Rivera, however, could not explain how decedent could have signed the agreement in-person on a date when he was not in the facility. B-East also did not offer evidence explaining how the electronic signature was unique and could only be accomplished by the act of decedent. (Fabian, 42 Cal.App.5th at p. 1070.) As B-East fails to establish its evidence was uncontradicted and compelled a finding in its favor as a matter of law, we conclude the trial court did not err in denying its motion to compel arbitration. Nor were Respondents bound to arbitrate their individual claims. None of them signed the arbitration agreement. Generally, a party cannot be compelled to arbitrate a dispute it has not agreed to resolve by arbitration. (Daniels v. Sunrise Senior Living, Inc. (2013) 212 Cal.App.4th 674, 680.) California’s Medical Injury Compensation Reform Act creates a limited exception to this general rule under which a patient can bind heirs to arbitrate wrongful death claims. (Ruiz v. Podolsky (2010) 50 Cal.4th 838, 849.) If, however, there is no valid arbitration agreement, the heirs cannot be so bound. (Hearden v. Windsor Redding Care Center, LLC (2024) 103 Cal.App.5th 1010, 1022.) Because there was no valid arbitration agreement between decedent and B-East, decedent could not have bound Respondents to arbitrate their wrongful death claims.
6 III. We affirm. B-East shall bear Respondents’ costs on appeal. (Cal. Rules of Court, rule 8.278(a)(1).)
CASTILLO, J.
WE CONCUR:
McCONNELL, P. J.
DO, J.
Cites, in this corpus
- Espejo v. Southern California Permanente Medical Group B262717 · 2016-04-22
- Carlson v. Home Team Pest Defense, Inc. A142219 · 2015-08-17
- Ruiz v. Moss Bros. Auto Group E057529 · 2014-12-23
- Daniels v. Sunrise Senior Living, Inc. No. E054472 · 2013-01-04
- Ruiz v. Podolsky S175204 · 2010-08-23
- People v. Garcia F034831 · 2002-04-17